Empower Solar Australia (ESA): Review

Empower Solar Australia (ESA) is a proudly Australian-owned and operated solar solutions provider, with headquarters in Perth (7 Ernest Clark Road, Canning Vale, WA) and a branch office in Springvale, Victoria (7/830 Princes Highway, VIC) Empower Solar Australia. Since 2022, they’ve expanded across most states—Melbourne, Brisbane, Adelaide, and Sydney—offering residential and commercial systems, including rooftop solar, batteries, EV charging, hot water, and pool heating.

What Sets ESA Apart

• Accreditations & Local Presence: ESA holds a WA Electrical Contractor License (EC14699) and is affiliated with Clean Energy Council, Tesla Powerwall certification, and prominent partner programs (Huawei, Fronius, SMA, GoodWe).
• Physical Infrastructure: They offer walk-in showrooms and a warehouse in Canning Vale—a rare feature among solar providers.
• National Reach: With offices across major states, ESA emphasizes understanding uniquely Australian energy needs—from homes to businesses.
  

Customer Experiences & Reputation

Stellar Feedback in WA

• SolarQuotes Reviews are overwhelmingly positive:
  
  • Christine praises the smooth process and helpful staff, especially Lindsey Ditfort in Perth, grading ESA 5/5 across all categories.
  • Hafees commends their consultative approach, especially when accommodating EV charging needs—highlighting seamless inspection and top-tier service.
  • Others laud ESA for great pricing, communication, and professionalism, often mentioning strong installation and attentive service.
• SolarChoice states that ESA is the only solar company in Perth with over 250+ Google reviews averaging 5 stars—underscoring strong local trust and execution.
  
• Oneflare notes:
  
  • Over 500 five-star reviews on Google and Facebook.
  • A showroom and warehouse in Canning Vale.
  • Clean Energy Council approval, electrical licence, and high installation quality.
    

Mixed Feedback Elsewhere

• ProductReview.com.au hosts a starkly negative account—one user accuses ESA of misleading loan documents, faulty inverter installation, and unresponsive service post-installation. They label ESA a “scam” and warn about unsafe practices.
• While this is just one review, it highlights the importance of due diligence and responsive communication, especially for complex installations.
  

Balanced Verdict

Strengths:

• Expertise & Customisation: ESA provides tailored solutions—from solar to EV charging and pool heating—considering each client’s unique energy profile.
• Strong Local Reputation: Exceptional customer feedback in WA, backed by consistent high ratings, reflects their proficiency and reliable service.
• Accreditations & Transparency: With physical offices, showroom access, and licenses, ESA projects legitimacy and accountability.

Areas to Watch:

• Isolated Complaints: The negative ProductReview experience underscores the need for clarity in paperwork, installation expectations, and follow-up support
• Consistent Follow-up: To ensure 5-star service across all regions, ESA should maintain strong customer communication and transparent support systems at every stage
  

Empower Solar Australia stands out as a trusted, accredited, locally rooted solar installer with excellent customer satisfaction—especially in Western Australia. Their comprehensive services—from rooftop solar and battery systems to EV charging and pool heating—are backed by strong credentials and a customer-centric approach. However, potential clients should still exercise standard diligence: clarify contracts, ask for warranties, and confirm post-installation support.

Solar Mee Team

Solarmee.com empowers homeowners, businesses, and installers with clear, expert solar guides, product insights, and Learn how to make smarter solar decisions.